Van Fleet Quarter Horses & Wagon Train Privacy Statement
Last updated November 15, 2007
Please be advised this statement is subject to change without notice. It is
the responsibility of the user to review our privacy statement and terms of
web use prior to the use of our website located at the internet address
http://www.vanfleetwagontrain.com.
What personally identifiable information is being collected?
When you visit the Van Fleet website, you may provide us with personally
identifiable information in order to register for one of our tours or for
rental or purchase of our products or services. We only collect the
information you give us to process your requests. For example, when you
reserve with check or money order, you will download one of our PDF
registration forms to your hard drive and print it from your own computer. The
only way we receive that information is when you send it to us through postal
or electronic mail. When you order by credit card, you are ordering through
PayPal and we do not see any of your financial information. We will receive
the information necessary to process your order and fulfill your requests,
i.e., name, address, phone number, and email address. If you request one of
our forms or publications or send an inquiry to us, we will store a record of
your request along with your email address and mailing address. We will not
hold your personally identifiable information on an unsecured server. Although
our web servers track technical details about your visit, such as your
computer's IP address, which pages you visited, etc., that information
typically does not contain any personally identifiable about you.
How is the information being used?
The information we collect is used to provide the products and services that
you have requested or that we think you might have an interest in. It is also
used to improve our services, the content of our website, to notify you of
problems with your requests, or to update you about changes to our websites or
tours. We may, from time to time, send you information in the form of
newsletters or simple message updates, or special promotions, electronically
or through postal mail. If you are receiving information from us and wish not
to, you may opt-out at anytime by contacting us through our website, via
email, or by telephone:
Website: http://www.vanfleetwagontrain.com
Email: danny@vanfleetwagontrain.com
Telephone: 309/337-1100
With whom do we share your information?
We value your privacy as much as we value our own. We will never sell or share
your information to any third party for any marketing purposes. We may
maintain records about your purchases or other activities on our website for
recordkeeping purposes. This information is filed in our administrative
office. We will not hold your information on a live unsecured server.
What information will be disclosed if required by law?
If required by law, we may provide any and all information we have about you
to law enforcement or other government agencies, pursuant to a warrant,
subpoena, or other order by a court of competent jurisdiction. In all cases,
we will require written documentation of the request as well as proof of the
identity of the law enforcement official making the request. We will take
steps to confirm the request is valid. Any law enforcement or government
agency request submitted with less than a court-issued order will be evaluated
on an individual basis according to the need and urgency, as well as the
particular law enforcement agency making the request.
What are cookies and how do we use them?
A cookie is a block of text placed in a file on the user's hard drive by a
website the user has visited. The cookies that may be stored from the Van
Fleet website do not identify an individual user specifically because we do
not require our visitors to be registered users. We may use cookie data to
observe visitor navigation throughout our site to help us improve our
visitors' experience.
Choices are available to you regarding the collection, use and distribution of
your information and how you can update or correct information we may have on
file from previous orders and communications
If you have received email from us and do not wish to receive email from us in
the future, please let us know by calling or sending an email as shown above,
and telling us that you do not want to receive any future communications from
us.
If you provide us with your email address, you may receive messages containing
information about the current tour, a future tour, or special promotions. You
may receive messages from our webmaster regarding any issues with the
operations of our website. We do not share email addresses with any outside
organizations for marketing purposes.
If you provide us with your postal address, you may receive periodic brochures
from us, or other notices containing information about upcoming events or
special promotions. If you do not wish to receive postal mailings from Van
Fleet Quarter Horses & Wagon Train, please let us know by calling or sending
an email to
danny@vanfleetwagontrain.com. Please provide us with your exact name and
postal address so that we can be sure your information is removed from mailing
lists.
If we request your telephone number or fax number, and if you provide it, you
may receive telephone or fax communication from us with information regarding
your orders or requests for information. We do not share phone or FAX numbers
with third parties for marketing purposes.
Ordering Process
Van Fleet values your business and uses PayPal for online credit card
purchases for your own safety and protection. When you purchase by credit
card, utilizing our PayPal shopping cart, you are taken to PayPal's secure
website to check out.
Click here for information on PayPal's security.
When you purchase by check or money order, we have PDF order forms available
for you to download. Any information a user keystrokes onto any form while it
is displayed in any web browser on any webpage connected to the Internet
without SSL (secure layer socket) is not secure. Therefore, for your own
safety and protection, we ask that you download our forms to your hard drive
and disconnect from the Internet before you fill them out and print. Our
check/money order forms do not have any required fields for financial
information. However, you will need to provide personally identifiable
information for us to process your order such as your name, billing/shipping
address, phone number, and email address.
Children under age 13
In accordance with federal law, we do not knowingly collect personally
identifiable information from children under age 13 without the verifiable
permission of a parent or guardian. If you are under age 13, you are welcome
to browse our website. However you are not permitted to use any of the
features of our site that require the collection of any personally
identifiable information. If we determine that we have erroneously collected a
child’s information, we will immediately take steps to delete that data from
our records.
